Terms of Service for Refresh My Bed

Last Updated: May 9, 2024

Welcome to Refresh My Bed. These terms and conditions outline the rules and regulations for the use of our mattress sanitizing services in the Columbus, OH metro area.

1. Acceptance of Terms
By accessing and using our services, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services Description
Refresh My Bed specializes in mattress deep cleaning and sanitation services. Our services are described in detail on our website and promotional materials. Each service booked will be subject to these terms and service-specific agreements as may be described at the time of booking.

3. Scheduling and Cancellation

Scheduling: Services can be scheduled via our website, phone, or email.
Cancellation: If you need to cancel or reschedule your service appointment, please do so at least 24 hours in advance. Late cancellations may be subject to a cancellation fee.

4. Payments and Refunds

Payments: All services must be paid for at the time of service unless otherwise agreed. We accept various forms of payment, detailed on our website.

Refund Policy for Refresh My Bed LLC
At Refresh My Bed LLC, we strive to provide the highest quality mattress deep cleaning services to our customers in Central Ohio. Your satisfaction is our top priority. If you are not completely satisfied with our services, please review our refund policy below.

Satisfaction Guarantee
We offer a 100% satisfaction guarantee. If you are not satisfied with the cleaning service provided, please contact us within 48 hours of your service appointment. We will make every effort to address your concerns, including offering a complimentary re-cleaning of the affected areas.
Eligibility for Refunds
To be eligible for a refund, you must notify us of your dissatisfaction within 48 hours of the service completion. Refund requests made after this period will not be considered.
Refunds will be considered only if a re-cleaning attempt has been made and the issue remains unresolved.
Non-Refundable Services
Services that have been fully completed to your satisfaction are not eligible for refunds.
Any additional services or treatments performed during the initial cleaning that were accepted and signed off by the customer are non-refundable.
Refund Process
To request a refund, please contact our customer service team at [Customer Service Contact Information].
Provide your name, contact information, service date, and a detailed description of the issue.
Our team will review your request and may schedule an inspection or follow-up call to discuss the matter further.
If approved, refunds will be processed within 7-10 business days and will be issued to the original method of payment.
Changes to Services
If you need to reschedule or cancel your service appointment, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
Contact Us
For any questions or concerns regarding our refund policy, please contact us at:

Phone: (614) 721-5450
Email: [email protected]

5. User Responsibilities
You agree to provide true, accurate, current, and complete information about yourself as prompted by our service's registration form. You also agree to maintain the cleanliness of the area where services are to be performed and provide safe access to the service areas.

6. Intellectual Property
The content, arrangement, and layout of our website, logos, graphics, and all software connected with our services are owned by or licensed to Refresh My Bed and are protected by copyright and intellectual property rights laws.

7. Limitation of Liability
Refresh My Bed will not be liable for any damages or injury that accompany or result from your use of any of our services. This limitation of liability covers direct, indirect, incidental, punitive, and consequential damages, among others.

8. Changes to Terms of Service
We reserve the right to modify these terms at any time. We will always post the most current version of these terms on our website. By continuing to use our services after we post any changes, you accept the modified terms.

9. Governing Law
Any claim relating to Refresh My Bed's services shall be governed by the laws of the State of Ohio without regard to its conflict of law provisions.

10. Contact Us
For any questions or comments regarding these terms or our services, please contact us at:

- Email: [email protected]
- Phone: (614) 721-5450
- Address: 2606 Hilliard Rome Rd
Unit #V200
Hilliard, OH 43026

Thank you for choosing Refresh My Bed for your mattress cleaning needs. We are committed to providing you with the highest quality of service.